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on 06-02-2018 02:41 PM
Forgot to say.. You won't get a defect if you instruct them to open a request and then process the refund that way. You only get a defect from a request if it's escalated to ebay and found in the buyer's favour.
Unlike a direct PP refund, an eBay cancellation / request that is refunded will generally result in your fees being credited, but not if escalated.