Brer, i think it's a combination of two things; newbs and young ones, or even a 3rd element - new pipe smokers. Pretty hard to address.

I'll at least address the issue of 'burnouts' further and better in our letter that goes with dispatch.

Hehe!! But, as Barry said yesterday, 'You can't fix stupid.' I'm a bit kinder and say, 'You can't put in what God has left out.' Same - just different language.

ah! Onwards and upwards.

Melina.