wrote:

I meant if the buyer open an item not recieved case against the seller and if the buyer win the case the seller is making a loss. In this case if the seller send item by regular letter service then there is no tracking code and carriers will not offer the seller for any compensation.

The only evidence for proof of delivery on eBay INR cases is the tracking code.

the only items that should be sent by untracked means are low cost items.  Sellers can “self-insure*” against claims by adding 10 cents to their postage/handling charges on every item they sell and think of it as the recompense for the occasional INR claim.

Sellers should be charging for tracked shipping on higher cost items.  After all, it is the buyer that then pays for the seller protection.

Smart sellers know this, those that don’t will fall by the wayside.

*the first poster I recall posting this advice is phorum_junkie*.