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on 17-03-2018 11:35 PM
@1688storewrote:Here is an example only.
Problem:
The buyer purchased 5 security stickers for $6 on the 1/1/2018 and the seller being competitive by offering the buyer with free postage using regular letter service which is not trackable.
After 9 business days the buyer has still not received the stickers and file an item not recieved case.
Solution: for this example you don’t give the buyer the choice of standard postage and include tracked shipping on the invoice.
Please don’t think I have no sympathy for the situation/s you are thinking of in your posts, I do.
However, for item values that you can not cover the loss for you need to give the buyers no choice and include tracking/S.O.D. If that makes you uncompetitive then selling isn’t for you.
Harden up and include tracked shipping on all your listings if you can’t afford the odd INR refund.