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@1688storewrote:

As a seller you should never be negative to yourself and other sellers. Instead you should be thinking positive about how you can sell efficiently and worry less about how others sell.

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Everyone else has been trying to tell you how to sell more efficiently so that you can feel more positive about things, but you're being negative about it and refusing to help yourself.  You want ebay to make a blanket rule that protects you while leaving all buyers vulnerable.  You're also being contradictory and one moment you're talking about untracked letters, the next thing it's tracked ones that go missing by the hundreds.

Yes, people do want the cheapest item for some things but if adding a few cents to the price for self-insurance makes a product unviable, and if it's unviable if a high number have to be refunded, then it's ... unviable.  Not everything is suitable for selling online, end of story.

And why is it okay to be negative to buyers and say they're all thieves but never say anything negative about other sellers?  I'd rather be realistic about both sellers AND buyers.  Personally, I've had more problems with dodgy/incompetent sellers than I've ever had with buyers.  I'm not talking about Chinese sellers either.