great points. 

which is why i think the seller didn't list these items in the "nappies (cloth)" sub-category - because there is no option apart from "brand new" in the "condition" drop-down menu. your listing can't progress without selecting "brand new." 

That does put another complexion on things.

hoynnij, it may well be best for you to opt for the partial refund, as the risk of an eBay demerit point (if the buyer goes through the official eBay complaint process, and eBay has the items waved, so they speak, in their face) is something you will probably want to avoid.

 The listing option (only "brand new" condition) must have given you pause, although I suppose you might have thought it was another eBay glitch.

Other sellers are listing similar nappies as 'brand new'

But further down the listing it says 'only worn a couple of times - like new'

How is that brand new?

............................errr, used inside out??????...................

If these are nappies which have been doing their job, they've come into contact with baby Chardonnay, to say the least of it.

Anyone listing used nappies as brand new is heading for a wee bit of trouble...

The OP listed her nappies as used.....but not under "Nappies".

Mm-hmm. I was agreeing with imastawka's comment (about other sellers) and the follow-up comments by enigmabear and padi*0409. The OP, as you say, didn't list them as brand new, and used Other Baby Items as the category.

@imastawkaimastawka wrote:

Other sellers are listing similar nappies as 'brand new'

But further down the listing it says 'only worn a couple of times - like new'

How is that brand new?

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@padi*0409wrote:

Springy, one thing nobody else has brought up is that if selling used underwear/swimsuits etc is a no no on eBay, then if a dispute is opened eBay will almost certainly close in the buyers favour immediately.

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I didn't realise that. I've never looked for anything like that, I suppose, although i have seen a lot of used underwear in op shops.

Must say I did give a gulp when i saw how much half a dozen of the second hand nappies sell for these days but as i said, have no idea what price they are new.

There is no way anyone should ever risk listing anything as new if they aren't. I didn't check the category these ones were in but recall someone saying they were ina  different category so were able to list as used.

All the same, if they are not supposed to be sold on ebay then a buyer is almost sure to win a case so a partial refund might be the most economical way to go.