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on 11-04-2018 01:25 PM
@shoppingbag*wrote:Just wondering....if a buyer purchased several items but made one payment (no combined postage) is it possible to print separate labels and post each item separately? In the past I have found that "print label" brings up all items made in the one payment. I do offer combined postage where possible, but sometimes items cannot be combined, especially if there are too many or they are too large. Your advice would be appreciated. Many thanks.
On your sold list there should be an option to untick the combined and then you can create labels for each
item,(it should be on the page itself or the drop down menu as long as you haven't sent an invoice).
If you've sent an invoice then you may need to send another and you can untick them in the invoice,(or if
there is no option on your sold list you can use the invoice option).
Maybe just let the buyer know why they are going separate and the need for sending the invoice if you choose
that option.