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@redders_60 wrote:

There is also something about "Not of merchantable quality" with regards to the "Not fit for intended purpose" argument.

 

I bought a Vax stick vac from Target & it wouldn't suck! (Excuse the pun!) I got my money back straight away upon return. A lot of laughs but no further questions asked from the sales staff. I had the reciept.

 

So I suppose the expectation is that the item will do what it's meant to do; & if it doesn't you have the right to a refund. I bought a Wertheim upright with the refund money. It was cheaper & much better than my cumbersome Dyson; but a tad heavier than a cordless stick vac to manouvere! - But I can't recommend it more highly for price & useability!

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the way i see it is with a lot of stuff, if its 'new in box', unless its faulty there should be no refunds.

except

with stuff like clothes where an item can be perfect but if the buyer cant 'try it on' (excuse the pun) and it doesnt fit its most likely useless to the buyer.

example, i sell mostly new toys, so unless it doesnt work somehow i cant see why a refund would ever be required.

but if i sold a 'new' jumper size XL and the person found it was too tight i would maybe not be happy be ok about refunding apon return. (still it really shouldnt be my obligation to pay return postage)

i recently bought some clothing online from Big-W (my first time with them)

i discovered their sizes dont quite match sizes i have been buying locally and had to return some of my items. i had to pay return postage. but now i know what sizes to order in future if i buy from Big-W i most likely wont have reason to be returning anything.

i got some jumpers for $8 each that my local Target has for $15 but as i said it seemed target sizes and big-w sizes dont match up. plus a nice denim jacket for $29 that at target was $49.

and i didnt have to drive to the store just to find they didnt have my size on the rack. happens a lot here.