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@melbourneclearance wrote:

The seller should be able to set their own conditions of sale.

 

Unless there is something wrong with the item or the item is mis-described, if the seller says No Return then it is no return. If the seller advertises a piece of clothing as M, for example, then the buyer should be careful. "Medium" is a loose word, it may or may not fit the buyer. The buyer is free to ask for the measurements in cm, but if the buyer buys without any question and it does not fit then the buyer has no one to blame but himself.

 

I have had a few complaints about my items being too small. In my mostly-unprejudiced opinion, if the listing did not state the size and you did not know the size when you bought it, then you void the right to complain about size. Heck, buyers complain about sizes anyway whether or not it is stated. The worst case I've had was a buyer who bought an item with "14cm Large Keepsake Urn" in the title, the very first line of the description in bold and bigger font, and the bottom of the description. The next thing I knew she opened a SNAD case - "I bought a large urn, I received a miniature item". I sell a handful of 14cm large keepsake urns and over 80 normal sized 7cm keepsake urns. Even if I did not have "normal" keepsake urns "14cm" was repeated 3 times. Even if "14cm" was not mentioned the word "keepsake" should have been a clue. Needless to say I won that case.

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except the seller is selling on the ebay platform and as we all know when we sign up to sell on the ebay platform we agree to all their rules and demands.

ebay doesnt just go by laws, they creat their own 'policys' which we all either agree with or we take out business somewhere else.

the boards are full of complaints about ebay does this or ebay does that.

the bottom line is ebay makes the rules if we dont like them we have the right not to sell on their platform.

if we go way back to when ebay began, it WAS a great place to sell your unwanted carp, on a buyer beware rule, no returns, ect ect.

those days are long gone, now ebay is best suited to selling 'new in original box' items.

anything 'used' can wind up costing the seller money.

the same rules cover clothing that buyers get from B+M stores, not happy get your money back.