Yes, that is right.  I made a point of replying to Paypal's message. I said that I appreciated them not penalising me and taking money from my account....BUT I added that I was very disappointed that they chose to refund this buyer and that I believed their policy was encouraging and allowing scammers to continue to steal from innocent sellers, as they make it easy for them to do so. I said that the seller's forum on Ebay clearly shows that many, many sellers are being ripped off and are not as fortunate as myself.

Not sure if this will make any sort of impact, but I felt it needed to be said