I have been battling with the Click and Send website for the last few hours and find it so frustrating. I last used click and send about 6 months ago and it since then there have been some changes....for the worse! It now takes even longer to process an item. After todays experience I will post the rest of my items using Parcel Post Plus satchels. No more fiddling with the annoyingly slow and frustratingly over detailed website and having to print out labels that quite often do not print.