I agree that buyers should not complain after purchase however I do think your postage is a bit excessive. I would not buy from you because of the postage. As an experienced seller myself I know exactly how much it should roughly be and I am sure a 3kg satchel would be much cheaper. Even Click & Send would be cheaper again. Even if you did charge a bit more foe bubble wrap etc.

If you are to get. Or whales you need to look at your postage prices. There are much cheaper ways to post.

Cathy