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@clubesquire wrote:

PS....And thanks for the info. The one thing I must learn to do is check for myself first. Sorry for being lazy.

 

Melina.

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I hope you manage to get the defect overturned Melina.

The eBay refunds process is something of a nightmare and the ONLY way you can avoid defects is to select "buyer requested a refund".

Damage in transit is something that ebay chooses to ignore, though if you ask them, they'll probably just say you should have packed it in concrete lol.

That's pretty much the advice from AP too.

I've just had to put through a  refund because a postie mangled an item by jamming into a letterbox.

It happens, but fortunately not that often.

If the item is low value it's often simpler and easier just to refund via PayPal and have done with it.