Hello

I sold an item and paid express postage (postage free to buyer for the item).

The item was posted Monday, and is only arriving at the customer address today, Thursday, even though the address is within the Express Post network.

I have a lodgement receipt from the post office, but printed an Express Postage label from Ebay, before I lodged with the Post Office in person.

Is there a procedure to get compensation for this error through the Ebay Account, since the extra $6.50 I paid for express was paid for nothing.

The post office lodgement obviously shows $0.00 paid therefore the Post Office wouldn't refund me anything, would they?

Thank you for any heads-up, in advance!