Well, I'm sitting here feeling absolutely horrible.

I am fortunate to have good buyers and have had ony 3 unpaid item disputed in the 6 years I've been selling.

I had one in the last few weeks and closed it today after no replies from buyer.  Received an email tonight (16/8) apologising for delay in payment as there had been a terrible tragedy in the family and buyer had not checked emails.  They wanted to know amount to pay.  Following that one was another email advising they had just discovered I had closed the dipsute.

I believe this buyer, as they are a long term buyer and have great feedback.  Besides, my instinct told me something was wrong - only wish I had listened to my instinct!!!!

I'm hoping somehow I can sort it out with eBay tomorrow, as I don't what this buyer to have suffer any more hassles..