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on 23-08-2012 05:24 PM
No-one ever listens to me but I will say this anyway .
As far as I am concerned the transaction has two parts:
Phase 1.
1. the seller lists an item for sale
2. the buyer bids, wins and pays for the item
3. end of the first phase - the buyer has fulfilled his/her obligation in the sale. the seller leaves feedback for the buyer - 'fast payment etc etc'
Phase 2:
the item is received by the buyer
1. the item is OK - buyer leaves positive feedback - 'item great ...' - END OF STORY
or
2. the item is not OK the buyer contacts the seller - 'this is broken' etc and negotiations re refund / return of item etc take place. If the buyer is satisfied with the outcome (ie either item is replaced or a refund is given) then the buyer leaves feedback.
This seller retaliation for bad feedback SHOULD NEVER HAPPEN - the seller should have already left feedback for the buyer when the payment was made.
Non-Payment strikes etc should be a totally separate part of the system.