No-one ever listens to me  but I will say this anyway .



As far as I am concerned the transaction has two parts:



Phase 1.


1. the seller lists an item for sale


2. the buyer bids, wins and pays for the item


3. end of the first phase - the buyer has fulfilled his/her obligation in the sale. the seller leaves feedback for the buyer - 'fast payment etc etc'



Phase 2:


the item is received by the buyer


1. the item is OK - buyer leaves positive feedback - 'item great ...' - END OF STORY


or


2. the item is not OK the buyer contacts the seller - 'this is broken' etc and negotiations re refund / return of item etc take place. If the buyer is satisfied with the outcome (ie either item is replaced or a refund is given) then the buyer leaves feedback.



This seller retaliation for bad feedback SHOULD NEVER HAPPEN - the seller should have already left feedback for the buyer when the payment was made.



Non-Payment strikes etc should be a totally separate part of the system.