I am currently going through a Saga with printing eBay labels for overseas shipping. I am located in Australia.

eBay are saying that you cannot print eBay labels for Overseas. **bleep**!!

The issues I have come up against are:

The send to address cannot be verified. Please correct the address or post with Australia Post directly.

The address is fine.

So I contacted eBay:

VIA ONLINE CHAT

1) eBay consultant advising that you can't use/print eBay labels for overseas and just go to Post Office to fix up.

Hang on but the customer has already paid for the postage/shipping acccording to what eBay has systematically quoted and yet I am expected to pay close to an extra $10 on shipping overseas eg customer pays $16 (according to what ebay systematically quote) yet post office charge $24.

2) eBay then advise me to contact the customer to arrangement to collect the difference.  Ba Bawhhhh.

What a terrible experience for all involved. If I even tried that. Kiss that potential relationship goodbye.

3) Then halfway through chat they advise that there is a Technical issue on my account alone where this is an issue.

They provide a Fee Credit and advise to post goods via Australia post which they charge $24.

In the meantime eBay will have the Technical team look at my account.

Just after that I get another International Order:

So today I CALL EBAY:

Which they advise no Technical issue on your account.

But referred to point 1) and 2) above.

Nothing they can do. Just the way the system is.

I find that Incredible.  The size of eBay with Manpower and Resources etc.

Has anyone else gone through this in Australia?  Surely this is a major issue?

Any practical suggestion on what can be done?