Couldn't agree with you more.  And definitely a no returns for you.  Ludicrous new policy.

As I said above, I only ever offered 7 day returns/refunds, because if Aust Post/Courier broke it on the way (which has only happened twice), or if the buyer believed it wasn't as described, then I considered that fair enough.  Fingers crossed, I've never had a return request.

(Now I've got to figure out how to do no returns, 'cos that option wasn't there when I bulk edited before)