I'm a customer, and I feel I am a good one, but recently didn't contact a seller before leaving a big red neg. To me the item was fake fake fake, it wasn't genuine silver, the stones were glass not sage quartz and I wasn't about to pay a small fortune to return the item. In my opinion the Seller knew the quality of the item they were sending out, you didn't need to be blind freddy or have a degree to see it was in reality a fake, so they knew that either I was would be dumb enough to accept it as real, or as far as I am concerned they could take the consequences.

I am about to make another big red negative, over $156 dollars worth of useless spare parts.

Other half gave the Seller the right to look into the problem, definitely not brand name, and having been tested electrically was no where near factory specs so unuseable.

Seller said he was contacting supplier, never did, won't communicate and because my other half thought he was being fair to the Seller in working out the problem, we are now well and truly out of pocket.

What makes me sad, is I don't like giving bad feedback and have always tried to avoid doing so, but have to say as a Buyer I am sick of being ripped off.

2nd package from another Seller of spare parts works, but after three months had rusted through because they weren't stainless steel mesh as stated - it's hard to trust when these Sellers are allowed to keep on selling with no repercussions on their integrity and honesty.