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on 14-11-2018 10:14 AM
You might have better luck if you report the seller rather than the listing (unless it's an Asian seller, as lyndal mentioned)
https://www.ebay.com.au/help/buying/resolving-issues-sellers/report-issue-seller?id=4022
"Start me up I'll never stop......"
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14-11-2018 11:07 AM - edited 14-11-2018 11:10 AM
padi, thanks for your post, I have called eBay by phone and reported the Seller directly, and supplied them with the item numbers; the consultant has said she will reply within 24hrs to let me know what has happened.
While I was on the phone to her, I also brought up the issue of the Sponsored Items where they are given preferential treatment with repect to have certain policies waivered i.e. allowed to have Duplicate Listings, and she was quite understanding that the action of allowing them to have Duplicate Listings, under the eBay policy, is essentialy preferential treatment whilst giving them the ability to push everyone else out of the market.
She said she would pass-on the feedback to management; hopefully something will be done to make eBay a fairer place to work.
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14-11-2018 11:32 AM - edited 14-11-2018 11:33 AM
Here's just one example of that rort by Asian (read "untouchable") sellers...............
Item number:- 123486919642
Advanced search :-
"Start me up I'll never stop......"
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on 14-11-2018 12:54 PM
The bots aren't picking those up because they have different numbers (codes?)
in the title
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14-11-2018 01:23 PM - edited 14-11-2018 01:24 PM
@imastawka wrote:The bots aren't picking those up because they have different numbers (codes?)
in the title
Yep I realise that Stawks, but even reporting them does nothing because of the "Asian Untouchable Aspect" of the listings.
All I can do is filter out those sellers with the -xxxx(seller) in my search - but then another seller (or sellers) pops up doing the exact same thing.....
Ah well, life goes on splendidly down in the bush here regardless.
"Start me up I'll never stop......"
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on 14-11-2018 02:03 PM
So, happy to report that the Seller (Aussie Seller) with multiple items in my category has already been removed; the phone call did the trick. Of course though, nothing has been done about the Sponsored Pages - one step at time I guess. Thanks for your assistance.
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on 14-11-2018 02:11 PM
Ebay is unlikely to do anything about Sponsored Listings. The seller pays for those so ebay is happy to let them run and rake in the money.
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on 14-11-2018 09:31 PM
i had a similar issue recently which infuriated me.
i was selling a number of items of the same type, the "Coles Little Shop Mini Collectables" with a multi-variation listing. on the variations, i had all of the 30 collectables listed so that people could select which one they wanted to buy, or buy multiple. my listing was appearing near the top of the first page of results of thousands of results and i was making a decent amount of sales.
i was told by ebay this contravened their "Choice Policy" which states that multi-variation listings must be of the same item type, varying only in colour or size and not totally different items. they removed my listing.
although it annoyed me, i was fine with it as i looked up the policy and sure enough, my listing was violating it. what frustrated me more though was that there were hundreds of other sellers doing the exact same thing, some selling 100-200 items a day on the first page of the search results and their listings were not affected. they were also australian sellers. in spite, i reported a few listings, and ebay said they'd look into it - i even provided them the item numbers.. but no other listings were removed and they remained in place for a further 5 weeks. some of those listings sold thousands of items over that period, falling into the tens of thousands of dollars.
i pestered ebay every few days asking what was being done and they said they had either found they weren't violating the policy, or were still "looking into it."
there is discrimination, even amongst australian sellers and i can't figure out for the life of me what the difference is or who makes the determinations and why.