thanks for that info, yep, i must have somehow listed the car on a 30% off FVF offer and not the pay no FVF by error.

why the 'consultant' didnt say that is anyones guess.

so i was wrong, but all i wanted was an explanation and it was easy when i knew where to look.

the invoice didnt say, not even with her help did i get to the fact it was a different offer to the other.

all the page she showed me said was 'FVF offer used' for both sales.

i took the $1.10 payment on the $99 sale as the going rate under the offer, seeing $38 for the $500 sale just had me scratching my head.

they really ought to print what promo is used in the invoive, not just a generic 'promo offer used'