Warning to all Sellers about a Scam that I believe has happened to me. I posted an item for sale on Ebay and accepted an offer from an Ebay member. Immediately I received an email asking to send item asap as he was moving house to which I did go out of my way to send it as soon as I could via Aust Post Express registered.

Within a couple of days I received an angry email claiming that the item was damaged and he demanded his money back immediately. The purchaser then filed a dispute without giving me any time to reply. I have accepted his return and requested that the item is to be returned to me by Express registered postage same as item sent.

Shortly afterwards I have received a very angry reply demanding money now. As a novice seller and with fear of getting negative feedback I have made the mistake of refunding the money. I have then requested a copy of the postage receipt as soon as item posted. The purchaser has sent me a poor image of a receipt of regular postage with no tracking.

Many weeks later and lots of Emails to purchaser (Replied "Not my problem"), Australia Post and Ebay I have still not received my item and i am out of pocket a couple hundred dollars. I don't agree with Ebays policy but as I had accepted the refund and paid him the money the dispute was resolved and Ebay can't do anything about it.

The warning signs were there of a very pushy customer and very over the top aggressive emails. I have exhausted all my avenues of getting my money back but at least I can warn other Sellers to Not make the same mistake as I did and wait until item is returned before refunding any money. I would rather my $200 and dispute over a negative feedback.