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@zanadoo_56 wrote:

Personally I think wanting to return an item because it doesn't suit a person - when it comes to clothing - is perfectly valid. 

 

 

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It's a valid reason for wanting to return, yes, but that doesn't oblige any seller to accept the return if they had no returns selected. (Retailers aren't even obliged to accept returns for these kinds of reasons, whether they sold online or in a store. Most do, as a courtesy, but they are within their legal rights to not offer refund, exchanges etc, for change of mind, wrong fit and so on). 

What a buyer wants to do, and what they have the right to do are two very different things. If a buyer wants to shop online for clothing, they need to keep in mind that sometimes, a garment won't meet their needs or expectations (this is no one's fault, unless the seller deliberately omitted important information, or the buyer deliberately neglected to avail themselves of important information).

If a buyer wants to be able to return clothing that simply doesn't suit, or fit, or look as good on them as it did on the model / mannequin etc, then they need to only buy from sellers who accept change of mind returns.