@gia_jezza wrote:I've checked the buyer's profile, he's left several neg FB for other sellers as well in the past year. Maybe similar cases in which he couldn't get what he wanted as well.
Perhaps try messaging a couple of those other sellers to politely ask if their situations played out in a similar way, then go back to eBay with this information if so, and point out the pattern of behaviour and policy violation.
I had a very troublesome buyer recently making demands, and I happened to message another seller my buyer had purchased from recently, and discovered they'd gone through something similar. This info proved to be quite handy later.I agree with you on the fact that we'll get different responses from eBay's customer agents, so yep maybe I'll give it another go later. But talking to the agents sometimes also makes me frustrated, and wastes me time as well
I try to do my agent-chatting when I have some other computer task that I can also complete at the same time.
