chameleon54
Community Member

on ‎13-12-2018 11:24 PM

Picture 28743.jpg

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chameleon54
Community Member

‎13-12-2018 11:41 PM - edited ‎13-12-2018 11:43 PM

 

I sent the seller a question, asking if the satchels where genuine as they did not appear to have the correct peel off sticker. Below is a cut & paste of his response.

 

 

New message from: ***********

you are right they do not, as far as im aware they are old stock, the work fine without any issues.
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justcruising48
Community Member
In response to chameleon54

on ‎14-12-2018 10:43 AM

Australia post are confirming they are counterfeit to me. Use at your own risk as they are looking out for them. Seller never reponded to my refund claim, now ebay waiting 5 days to hear from auspost who may/maynot refund. Auspost have lost $3000 since I last contacted them but they are too busy to act on fraud....

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lyndal1838
Honored Contributor
In response to justcruising48

on ‎14-12-2018 11:07 AM

Why would Australia Post issue a refund.....they did not sell you the satchels and did not receive any money for them.

They are still losing money when the deliver the satchels without detecting that they are fakes.

Talk about blaming the victim.

justcruising48
Community Member
In response to lyndal1838

on ‎14-12-2018 10:58 PM

I meant ebay may/maynot refund not auspost, but only IF they hear from auspost. I have spoken to auspost today yet again and they are still looking into it 4 days later and they have lost another $3000 potential in postage. 1 phone call to ebay is all austpost needs to do, or send out 100s of letters to people who unknowingly use satchels with no postage. Bit of a no brainer. I did not think it would b so hard to report a fraud counterfeit case 

davewil1964
Community Member
In response to justcruising48

on ‎14-12-2018 11:24 PM

You're assuming eBay will forgo sales fees on your sayso.

 

All you can really do is get documented proof from AP to get your money back.

 

You could report the seller you bought from to ACORN.

 

Then it is up to AP and the cops to take any further/possible action. If the seller is not registered in Australia, it would have to go through Interpol. Who might not think it big beer enough to devote resources to.

 

Your other option is to buy AP satchels from AP, and adjust your postage prices accordingly.

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justcruising48
Community Member
In response to davewil1964

on ‎14-12-2018 11:56 PM

The seller is in Australia. Yes I can buy from AP but then I could buy everything from the shops too, and never from ebay in case it is a con. Ebay should be safe for all, and should look into reports of items themselves. After all they have their own proof in the photos on ebay 

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justcruising48
Community Member

on ‎17-12-2018 11:15 AM

Another lot of 300copies just been put on ebay. Wish buyers would realise they are taking a huge chance with no postage actually been paid on these 3k express satchels without the peel off sender to keep tabs. Ebay and auspost just too slow/busy to act on it.

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brerrabbit585
Community Member
In response to justcruising48

on ‎17-12-2018 02:07 PM

Maybe AP have to buy them first so they have evidence when they act against the sellers. That'd explain why it takes at least a few days to do anything.
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onekiwi0
Community Member
In response to chameleon54

on ‎17-12-2018 05:47 PM

gosh thats awful, thanks for the heads up.  I too always buy what I need when ebay offers a discount. have ended up buying from the same seller for ages an act seller  - IYKWIM - have had no probs with their stamps or satchels.... (altho no express)

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