I'm after some info please!

5kazam
Community Member

I have two accounts with eBay.  One I run through Chrome and the other through Firefox.

 

The issue is with the Firefox one.  If I want to revise an item, or do anything other than 'sell similar', I'm continually asked to sign in. I type in the correct password, and I get an 'oops that not a match'.  Did a password re-set twice the other day, and still got 'oops.............'

 

I had a 'chat' with an eBay CS person, who said that I had to run both accounts through Chrome.  I actually don't want to do that because otherwise I'd be signing in and out continually, and I like having both open at the same time so I can decide which one to list on.

 

I didn't have this issue a few years back, but now I do. 

Do others run different accounts through different browsers?  Or is the CS person correct and I have to run both through Chrome.

 

Your advice will be very much appreciated.