bee*ut
Community Member

Thank you ALL. I am at ease now and lessser upset.

 

I emailed Ebay and ask them if they are going to investigate the buyer for fraud.

 

This is what they say....

 

Hi *********,

 

Thanks for getting back to us.

 

I know that this concerns you but don't worry about this because the buyer has now submitted to the Trust and Safety Team for further review.

 

Since the member has been submitted for review, the appropriate team will review the information we provided and take action in accordance with our policies. Please note that not all actions we take are visible on the site. Due to our Privacy Notice, we can’t share the details of our report or actions.

 

I can tell you that it's our top priority to ensure eBay remains a safe and reputable place and we take reports of members not following our rules very seriously especially for members who made fraud action.

Let me assure you that we have investigated and taken appropriate action in this case. As you know, it's important to protect member privacy, so we can't share details of any action we've taken on this member's account.

 

The actions we take can include: sending the member a warning, limiting buying and selling privileges, or even suspending the account.

 

In some cases this means that the member may be allowed to continue to use eBay, but on a limited and closely monitored basis.

 

Before we take action, we consider the circumstances of a report, as well as any previous warnings or offences. To be fair to all members, we won't take action unless a complaint can be proven with certainty.

 

I hope I've explained things clearly, Sir, and if you need further assistance, please let us know.

 

Thanks for choosing eBay.

 

 

Kind regards,

 

*********************

eBay Customer Service

 

I am guessing the worst he can get is suspended account LOL...