I’m don’t post all that much here, really. I have a habit of foot in mouth, but I do read most everything in these boards - my bible!

You get to a point where you think you’ve read everything and then voila !!

A sort of similar thing happened to us recently - a nice little piece of red left saying how bad the item was, this is despite the fact that it had never been sent or received. It was a convoluted NPB issue that I had handled incorrectly. In my case though EBay saw through the sham and removed the red.

I’ve already sidetracked myself, but what I’m trying to say is that you never know when some buyer is going to try a tune on you. For us it’s hard to ‘pad out’ prices to soften the blow, when it happens. And, it doesn’t matter how much you ‘think’ you know, I’ve  learnt, before I do anything these days TO COME HERE FIRST and work through any issue from there.

I’m not backward in saying it anymore - some people are just ‘GRUBS’. It’s so frustrating when you can’t treat them accordingly.

Anyway, I wish you well OP 🙂

Melina.