I went away for most of January 2019. Holiday settings were on. Ebay allowed buyers to make purchases, then open cases against me for non delivery , then close cases against me for not responding. All while I was away. Then once I returned and mailed out the few items that were not yet refunded by paypal I have now received an email staing I am going from above standard to below standard as a result of items being shipped late. What is the point of holiday settings?