Sometimes, I think it's not a technical limitation, but a lack of "care factor".

that's really sad.

They should care though, they are the ones who are losing money on this. It might not be a tremendously large amount but nonetheless, if a number of sellers are excluding US buyers because of this problem it is costing ebay money.

I'm still going to try to get through to them . Hoping that someone will call me back with regards to the ticket that I raised.