Accurate Postage Location
At eBay, estimated delivery time is based on the item’s location and the shipping service chosen. When these do not match, the buyer gets an inaccurate delivery estimate and are often confused when the item arrives from a different country.

To create a fair marketplace for all, sellers are required to select a postal option that matches the item’s location. Sellers are no longer able to create new listings or revise listings where the item location and postal service don’t match. In addition, from June, Good Til’ Cancelled Listings that have a mismatch between the item location and postal service, will be ended when these listings are renewed.

It’s important for sellers to accurately state the location of their items so that buyers can use eBay’s search filters to correctly select listings based on location. When this doesn’t happen, it creates an unfair marketplace for sellers and a disappointing experience for buyers.

Read more about our Item Location Misrepresentation Policy.