Is it possible you have had a competitor tell untruths about your account to eBay ?

I had a PayPal account closed for virtually no reason and was told PayPal and I have parted company after an appeal.

After calling many times, the girl putting me through to a manager said, off the record just open another PayPal account and use a different bank account. That's what I did. Never received the balance in my account either. It was just all wrong but i moved on.

Similarly my father has been locked out of his email simply because we accessed it from a cafe and as they have moved we can't verify it using the phone number of the old address (no longer connected).

Spoken to so many and Microsoft say nothing you can do, open a new email. 

My father is 91 and we now need to try and remember all the companies that need notifying as well as contacts. (A nightmare)

So I guess the message is, don't open any accounts online that are too important like a business as they may be shut down any moment without reason or sense. Online accounts cannot be reliable.