I don't know much about ebay yet but phones yes... You can select 'classic' or 'view full page/standard site/etc' from any page and one would presume it would be the natural reaction to having problems with an app. Unfortunately people don't take the time to stop and think.

I agree it looks like *sparkz* made a tongue-in-cheek comment that one should be grateful for any sales (especially multiples- and believe me it is VERY hard in the 'regular' business sector ATM) and she was misinterpreted in the negative stance. no biggie.