Request to cancel a purchase
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on 15-09-2012 01:37 PM
I recently had someone with no previous feedback score buy a book from me. I sent the invoice for payment and after a day received an email stating he/she does "not want to purchase the item due to personal problems" and request I cancel the sale.
I sent an email saying that Ebay rules do not permit me to cancel their purchase and that they had to do that themselves.
In the email I also asked what sort of personal problem could cause the purchase to not be completed. I have not received a reply yet.
I now notice the buyer has (1) feedback score. Given by a seller from US for the purchase of the same book the buyer wants to cancel from me.
Could experienced sellers advise me on what is a best course of action, please, I should take, if any...
Should I do nothing and leave it up to the buyer and/or Ebay to sort it out?