Feedback for all of those members that offered advice as to the best course of action.

We put our store on "holiday mode" advising we were closed from 14 Jul - 22 Jul and also changed our handling time from same business day to 7 days.

Sales dropped only about 25% - 30% during the period so really hard to say if the holiday break was the reason.

So far we have received no negative comments about late shipping/delivery.

Many thanks to all of the members that offered their contructive advice and yes, the holiday in Penang was great!!