Seriously E-bay what a RIGGED set up re: Seller Ratings..How on earth are sellers supposed to be responsible for late items..when we put our customers purchased items in the post ASAP and yet Australia Post is slow or is delayed because Phil or Phillipa the postperson decides to take a break or is on the go-slow or like most Aussie cities the roads are clogged with too many vehicles.....or on International deliveries the mail on a plane is delayed due to circumstances way out of our control..so the seller takes the hit in the delay... SERIOUSLY E-Bay???...this whole show is RIGGED...what a joke...