---

@veruca_boi wrote:

I just looked up DHL eCommerce, and it seems this is only available to business customers, not the general public.  Is this correct?

 

 

---

In the sense that a member of the general public isn't able to log onto DHL and process / pay for a shipping label without applying for an account and getting their contract rates - rates are tailored to an account (based on volume), plus you sign a contract for all the T&Cs, so it does make it more suited to those who are shipping overseas on an ongoing basis, which usually means businesses (not necessarily registered businesses with ABNs and all that, but those sending packages containing merchandise, at least). 

Invoices are issued weekly, then you get a final invoice at the end of the month for any other outstanding parcels, plus all the pick-up fees for that month, so they don't offer a pay-as-you-go option, (due to the charges being a flat fee per article, plus a per kg rate that is charged by the gram, meaning a 50 gram package will cost a little less than a 51 gram package). 

It might be best to send them a quick email enquiry and just ask them for advice / info - I do remember I had to provide them with my ABN, but there were a lot of things their contract had fields for I couldn't provide, so they're relatively flexible. At least, the account manager I contacted was, and I only send 30-40 packages a week so definitely not a high-value contract for them where they'd be more inclined to make concessions.