I know it was as described - that makes it a change of mind return, which is why I've tried to explain why the buyer could still expect to be able to return if they looked at the listing to see if there was a return policy.   If a seller does not want to accept change of mind returns, they need to select No Returns Accepted.

OK, I understand now. You're simply repeating what eBay says about return policies, e.g. that you have to accept returns for change of mind and/or incorrect purchase by choosing Returns Accepted - regardless of if you put further specifications in the policy. It's all outlined here:

http://pages.ebay.com.au/help/sell/your-return-policy.html

"If you accept returns for change of mind or incorrect choice, in the Additional Information section of the Sell Your Item form, take the following steps: Select Returns accepted."

Pays to do some homework... thanks, D*G. Good thing about coming here is that, when corrected, you can learn something.