Hi, guys.

Just wanted to warn all sellers about the awful discovery i made today: UNPAID ITEM ASSISTANT DOES NOT WORK!

At least, did not work for me for at least 2 months!

Here's the facts how i lost at least $60 on seller fees relying on Unpaid item assistant:

I am a seller, and i have unpaid item assistant set up for my account. Today, i realized it DID NOT WORK! I had several non-payers who won items more than $300 worth each, so i had peace of mind that when my 24 days that i specified in assistant pass, they will get a strike and i will get my seller fees. NOT AT ALL! I double-checked, the assistant is on, but NO UNPAID CASES OPEN! Now the resolution centre says it's too late to open cases manually...I lost about $60 on seller fees...

Anyone had a similar problem and what did you do?

Thank you!

Ereene