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on 30-12-2019 07:11 AM
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on 31-12-2019 01:05 AM
This promo is not for stores only as I received it.
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on 01-01-2020 05:24 PM
Hi...my listings now say this: Automatically relist this item up to 8 times if it doesn't sell. Fees may apply for each relist. It has always said (previously) that it was free....what has changed?
2020 - 01 - 01
05:59:09 UTC Rowell
Good Day! Thank you for contacting eBay Live Chat this is Rowell.
05:59:20 UTC twyngwyn
Hi
05:59:24 UTC Rowell
Hello Michele, how are you? I hope you have a wonderful day!
05:59:36 UTC twyngwyn
nice & cool
05:59:40 UTC Rowell
I can see that this is about the item duration, right?
05:59:53 UTC twyngwyn
yes
06:00:23 UTC Rowell
Allow me to explain this matter Michele.
06:00:36 UTC twyngwyn
please do
06:01:24 UTC Rowell
For the auction items that has a Automatic relist for 8 times. I would like to confirm that there is nothing that you need to worry because the fees will not apply for reach relist. That information you see in the listing format is actually how it worked before.
06:03:33 UTC Rowell
I'd like to clarify this matter that there is nothing that you need to worry about the items that will automatically relist since if they are not sold then it will naturally end and be placed in your unsold section for 60 days and you may relist them manually
06:04:22 UTC twyngwyn
OK, but it says that: fees may apply for each re-list??
06:04:31 UTC twyngwyn
Is this an error?
06:05:01 UTC Rowell
You can disregard that as we are working on removing that information avoiding to create mess on the listing form
.
06:05:38 UTC twyngwyn
Thankyou very much....it is an error
06:05:47 UTC Rowell
Have I answered your questions regarding your concern today Michele?
06:06:05 UTC twyngwyn
Yes, I believe so, thankyou
06:06:30 UTC Rowell
No worries, I'm confident that you will not be charge. You're most welcome. I'm glad I was able to assist you today. It's nice to talk to you. Once again this is Rowell. Wish you all the best.. Thanks for using eBay Live Chat! Take care and goodbye for now.
06:06:32 UTC Rowell
Enjoy the rest of your day! Cheers!
06:06:39 UTC Rowell
Happy New Year!
06:06:42 UTC
Chat ended by Rowell
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on 01-01-2020 08:50 PM
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on 01-01-2020 09:09 PM
As you're not running any auctions, the free relists don't apply anyway.
So your lack of confidence in Rowell is unlikely to make any difference to you.
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on 01-01-2020 09:40 PM
@davewil1964 wrote:As you're not running any auctions, the free relists don't apply anyway.
So your lack of confidence in Rowell is unlikely to make any difference to you.
I do run auctions, that ended last weekend, as the FREE relists had run out. I also had 18 BIN listings that were due to roll over yesterday. My 40 freebies had already been used up. Stupid Tippy. Dumb Tippy. An expensive mistake forgetting to end them yesterday! They rolled over at $1.65 a pop.
I have never been charged for auctions to relist, despite what the blurb says.
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on 01-01-2020 10:12 PM
I got stung by this too. I accidentally let 180+ items roll over and had $340+ in fees. I got onto chat and explained that I don't understand what happened and they explained it to me and credited me back the fees, and I ended them all.
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on 27-01-2020 09:14 AM
https://sellercentre.ebay.com.au/promo/14313
Same promo for stores this month - STARTS ON 29TH, RUNS TILL 5TH.
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on 27-01-2020 12:57 PM
@brerrabbit585 wrote:https://sellercentre.ebay.com.au/promo/14313
Same promo for stores this month - STARTS ON 29TH, RUNS TILL 5TH.
Awesome.
As a store owner I get charged $3 per auction. When these promos occur they are free.
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on 27-01-2020 10:51 PM