I'd say there really is increased volume of parcels going through. My daughter was trying to order something online from Target a few days back and there was a wait time to get online, their website was totally flooded.

Target, of all places!!

If they are flat chat, then probably quite a few other stores have had a big increase in online orders too.

I think Aust Post has lifted its game in the last few years, or it has in my area. Much better than it was eg 4 years or so back.