Yes it's true that eParcel is based on volume,

we send approximately 7,000 parcels per year,
so 1,000 parcels per years is not that much, but probably just enough to qualify for eParcel.

For us, eParcel was good for:

• all parcels <= 500g, and
• almost all parcels within the same state.

But we had these disadvantages:

• No Express Post Guarantee
• No included compensation, even if Australia Post loses a parcel or admits that they delivered it to the incorrect address.
  (you can pay extra for insurance)
• There is a 'fuel surcharge', and now
• Since 1st March 2020, there is a "Security Management Fee" of 3.85%!
  They did not inform us of this fee, but simply added it to our invoice, and I wish I could talk to a lawyer because for the last 4 months we have been paying this secret fee without realising.

We also use MailPlus (Toll courier) and even buy some Express Post Satchels.

For any parcel, we have a complicated decision tree to calculate which is the best method to use.

We send almost all parcels Express because our products are perishable.

However, in late 2019, they increased the prices, and now eParcel is not that great,

we are seeing some better rates with MyPost, but we still use plenty of eParcel for parcels <= 500g.


The short answer is everything depends on:

• How many parcels
• where they go to
• how many are 'regular' and how many 'express'
• cubic weight: are the parcels bigger than they are heavy (high cubic weight, low dead weight), or smaller than they are heavy (low cubic weight, high dead weight)