New to selling

dideedoo88
Community Member

I am a bit lost and need help. I listed a bag and after frenzied bidding decided to warn buyers I'm not sure if its as valuable or original as the bidding was indicating. Bidding continued and it sold. Then the winner who hasnt paid asked if it was original and I've sent 2 messages to her explaining I indicated it may not be in the description and asked what she would like to do with no reply. I've just sent another message asking for permission to cancel the listing..Ebay said to end the listing but I cant seem to without her permission which I havent got. Please help as I'm not sure what to do and I am realising I;ve made a mistake..