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24-07-2020 06:58 PM - edited 24-07-2020 06:59 PM
I'd message the buyer and say I'm happy to refund on return, but since it's still in transit, I can't action anything on the request just yet - ask them to RTS the package, and hopefully they will be happy to follow through with that.
I would be reluctant to accept or refund before they've even received - as then they can just keep the item for free, or cost you postage unnecessarily, and their actions were ignorant and careless at best, intentional at worst.