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on 24-07-2020 09:48 PM
@wendymac54 wrote:
The only time you the seller have to pay return postage is if the item is faulty,for change of mind or finding something better they pay return postage.
False. As a seller, you can elect to have FREE change of mind returns, which means they can change their mind and return it FREE of charge (the seller pays postage).
However, it appears that he does not get the original postage amount back, because the "estimated refund amount" shown on the return is only the item amount.