@joztamps wrote:
Or on the franchisees who are under pretty intense economic pressure and don't divert any more time or expense to non-profitable activities than is strictly necessary.
Maybe, but what amounts to "we're not making enough money to even find out what the rules are, let alone follow them" wouldn't hold up in court (which I say figuritively, as I don't have a huge amount of empathy for wilful ignorance, but it stands literally, as well).
