hello
i sold a pair of boots, listed as Top End 37.5 Boots Heels Shoes Tan Buckle Zip 7cm Heel Leather
my items are listed as "no returns"
buyer has requested a return
Reason = Doesn't fit
Comments
Hello, I received the boots today (10 August). I am very impressed with the quality and colour, gorgeous. Unfortunately they do not fit. I think they are a 6 and a half. Sometimes a 37 = a 6. So the boots are 37.5, which I believe are a 6.5. So I am asking if I can return the boots. Kind regards and keep safe, Rosanna
the size was in the description & in the photos
there is nothing wrong with the boots
the postage was quite expensive as I had to send in an extra large satchel with lots of bubble wrap
what would you do?
