7.9% fee far too high!
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on 24-10-2012 01:45 AM
This is a complaint to eBay.
I've just sold 2 things on eBay for the first time in a while, one of them went through without a hitch, the other one the buyer is trying to defraud me by masquerading as PayPal - trying to get me to send the item without paying.
Now on the auction that did go through fine for $575 AUD, PayPal took $14.10 and I thought okay that's probably just the eBay fees and the PayPal transaction no big deal there.
But then I was shocked to realize eBay charges 7.90% of the auction as a fee! - a further $44.24 AUD.
So my total amount was $575.00 AUD, subtract $58.34 AUD in PayPal & eBay fees and I was left with $516.66 AUD.
Now when I posted the auction I did realize there would be a fee but in the past when I've used eBay it was only ever $10 or $20 at most per auction, so to suddenly be slugged in total nearly $50 for this 1 auction alone is outrageous.
So on the other of the 2 auctions the guy who won was trying to con me into sending the item without paying - for this eBay charged me AU $37.60 which after 4 days I can go through a process of claiming it has not been paid and possibly get it credited back to me.
eBay is becoming a cesspool of fake buyers and there is not enough being done.
eBay forces sellers to accept PayPal who then if the buyer chooses to pay through is provided with your PayPal E-Mail address and this is how they get my/your address to masquerade as PayPal.
Given the large fees you guys are taking why don't you do more to stop this!?
For instance don't EVER provide buyers with my E-Mail address, force people to only communicate through eBay and if they win PayPal should provide the buyer with a 1 time use E-Mail address for payment for instance "259295732fdsa9e@paypal.com" which can only be used to accept the payment internally and route the payment to the actual sellers account, this would block 99.999% of the fraud on eBay if you insist on forcing sellers to accept PayPal.
It's not good enough that we give you guys such a large cut and you still let us get conned. Shouldn't happen.