Dispute

 

Evening,

 

Hoping for some help.

 

I have had a buyer open a dispute in Paypal , not EBay.   The claim is that I sent the wrong size item.  I had the buyer send me a photo with the item next to a ruler and it is clearly the correct size.

 

Question is whether PayPal can see the conversation that was already had on EBay where I tried to offer solutions ?

 

Any other advice would be most appreciated as well.