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@the_corps_shop wrote:

I am experiencing a problem with the Ebay Plus Express Parcel upgrade.

 

Low value items that are small and normally ship as an un-tracked large letter class item.

Cost Seller $2.20 to post.

Same day handling time

Retail price of item is $9.90

 

Buyer has 3 x domestic shipping options on the listing:

 

Free Postage: Standard Postage (Australia Post Domestic Regular Letter) 

$6.95: Standard Postage (Australia Post Domestic Regular Letter With Tracking) 

$11.95: Express delivery

 

Buyer selects free standard shipping and is upgraded by Ebay Plus to Express Shipping at no cost to buyer.

 

Ebay only compensates seller $4 towards the Express upgrade when the upgrade actually costs $9.30 (difference between the letter price and the Express Parcel price).

 

Shipping by express parcel service will cost $11.50 + packaging materials and time to process order.

 

Seller now has to make up the $5.30 out of their own pocket to upgrade a "free" letter class item to a tracked express service. Impossible not to lose money on an iten priced <$15

 

Ebay chat support only suggestions is to modify the handling time to 2 days so these listings will be exempted, but naturally increase the deliver time estimate (and potentially lose sales)

 

Any Suggestions other than opting out of Ebay Plus all together or removing the free shipping option?

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Yep drop option 1  add option 2 to ya item price so that becomes ya free postage plus an extra say 25 cent ,    then option 3 drop back 4.00.    

so if ya item is say 10    change it to $17.25   what this does is cover option 2 postage and for every 4 items sold ya covering the 1 dollar you will be out of pocket for the plus buyers on the express cost.....

Also with the change coming in from the start of OCT ya mad to NOT send everything by tracking as ebay are going to cover lost items so the seller will not be left out of pocket.    where NON tracked you got no leg to stand on